Tell us what you need and we will normally reply within 10 business days. Never email passwords, keys, or medical photographs.
Contact
Email: hugo@parrales.es
Controller: Hugo Daniel Parrales López
Location: San Salvador, El Salvador
We can help with
- Registration, login, and password recovery.
- Problems saving meals, weight, measurements, or GLP-1 logs.
- Errors analyzing a photo or description with AI.
- Buddy linking or unlinking.
- Access, correction, copy, or deletion of personal data.
- Privacy, cookies, and service-use questions.
What to include
- The email linked to your account, if available.
- Device, iOS version or browser, and steps to reproduce the issue.
- A screenshot without sensitive data, only when needed.
Delete an account
The fastest method is in the app under Profile → Account and privacy → Delete account. See Delete account and data for details.
Not an emergency channel
Support does not provide diagnosis or urgent care. For serious symptoms, an adverse reaction, or an emergency, contact local emergency services or your healthcare professional immediately.